FAQs
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How long will it take for my order to process/ship?
Our standard order processing and shipping timeframe is 5-7 business days, excluding holidays. Your order may be shipped by the 7th business day. Although many orders are typically dispatched sooner, certain items may require additional time for shipping. Custom orders might have a shipping period of up to three weeks.
Is there free shipping?
We do offer free shipping promotions from time to time. Some online offers may exclude free shipping. ***Please note that any "free shipping" options are shipped with the most cost effective option and is typically a slower service than an expedited service.***
Do you accept returns?
Currently, we do not have a formal return or refund policy. However, your satisfaction is our priority. If you are not completely satisfied with your purchase, please contact us, and we will be happy to assist you.
Do you offer international shipping?
At this time, we do not offer international shipping. However, we are actively working on expanding our services to include international destinations in the near future. We appreciate your patience and understanding as we work towards offering this service. If you have any questions or need further assistance, please feel free to contact us.