Shipping policy
1. Order Processing
All orders are processed within 3-5 after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: [Estimated delivery time, e.g., 5-7 business days]
- Expedited Shipping: [Estimated delivery time, e.g., 2-3 business days]
Please note that delivery times are estimates and may vary depending on your location and other factors.
3. Shipping Locations
We currently ship to addresses within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.
5. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or destination. If your order is affected by any restrictions, we will contact you to discuss alternative options.
6. Shipping Delays
While we strive to meet our delivery estimates, there may be occasional delays due to factors beyond our control, such as weather conditions or carrier delays. We appreciate your patience and understanding in such situations.
7. Damaged or Lost Packages
If your package is damaged or lost during transit, please contact us immediately at deefloyd@azaleagiftshop.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Email: deefloyd@azaleagiftshop.com