Terms of service
1. Introduction
Welcome to Azalea Gift Shop! These Terms of Service (“Terms”) govern your use of our website located at [your website URL] (the “Site”) and any related services provided by Azalea Gift Shop (“we,” “us,” or “our”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.
3. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Azalea Gift Shop or its content suppliers and is protected by international copyright laws. Unauthorized use of any content on the Site is strictly prohibited.
4. Product Descriptions
We strive to ensure that the products displayed on our Site are accurately described. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
5. Pricing
All prices listed on the Site are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.
6. Limitation of Liability
To the fullest extent permitted by law, Azalea Gift Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.
7. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of California, United States of America, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
9. Contact Us
If you have any questions about these Terms, please contact us at deefloyd@azaleagiftshop.com
10. Third-Party Products and Designs
Some of the products available on our Site may include designs created by third parties. We strive to ensure that all third-party designs are used with proper authorization and respect for intellectual property rights. If you believe that any content on our Site infringes upon your intellectual property rights, please contact us immediately at deefloyd@azaleagiftshop.com so we can address your concerns.
11. Payment and Refunds
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Shopify Balance
All payments must be made in USD By providing a payment method, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the full amount of your purchase to the payment method you provide.
Pricing and Taxes
All prices listed on our Site are in USD and are subject to change without notice. Prices do not include applicable taxes, which will be calculated and added at checkout. You are responsible for paying any applicable taxes.
Order Processing
Orders are processed within 7-10 business days. You will receive a confirmation email once your order has been shipped. If there are any issues with your order, we will contact you via the email address provided at checkout.
Refunds and Returns
We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, subject to the following conditions:
- Items must be returned in their original condition, unused, and with all original packaging and tags.
- Custom or personalized items are non-refundable unless they arrive damaged or defective.
- Sale items are final sale and cannot be returned or exchanged.
To initiate a return, please contact us at [your contact information] with your order number and reason for return. We will provide you with instructions on how to return your item(s).
Refund Process
Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Shipping Costs
You are responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at deefloyd@azaleagiftshop.com with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible.